FAQ

Frequently Asked Questions

1. How long does shipping take?

Shipping usually takes 5-7 business days within the USA. International orders may take 10-15 business days.

2. Do you accept returns?

Yes, we accept returns within 30 days of purchase if the product is unused and in original packaging.

3. How can I track my order?

After placing an order, you’ll receive a confirmation email with a tracking link once your order is shipped.

4. Do you offer free shipping?

Yes, we offer free standard shipping on all orders over $50.

5. How can I contact customer support?

You can reach us at sele@alitaemporium.com or call us at +1 (254) 978-6451.